Last updated: October 2026
Controller and contact details
HNC Group A/S
Borgergade 17
4241 Vemmelev
CVR no.: 2548 6064
sales@hncgroup.dk
2. Cookies
HNC Group uses cookies and other similar techniques to collect information about you and your device (such as phone or computer) when you visit our website.
For more information regarding HNC Group's use of cookies and a description of the current purposes your Personal Data may be used for, please view our cookie policy. The purposes for which we use cookies include:
2.1. Interactions
When you visit our websites, we may collect and process your Personal Data in order to better understand you as a customer and to personalize our interactions with you, for example to show you products and services we think you may like.
We look at your use of the website, for example where you have clicked, your visit frequency, time spent per visit etc.
Personal Data processed for these purposes include:
- IP-address
- Device id
- Country or region
- Post / zip code
- E-mail address
- First name
- Last name
- Company/organization name
- Job role
- Phone number
- Business sectors
- Areas of interest
- Document downloads, Video views, contact form submissions, page views, visit frequency etc.
- Original source ("referral") before visiting our websites, such as which e-mail link, website, social media post, advertisement clicks, etc. that led your visit to our website.
The legal basis for the above processing of your Personal Data is that the processing is necessary in order to fulfil our legitimate interest to better understand you as a customer and to personalize our interactions with you to show you relevant products and services, article 6.1 f) GDPR.
2.2. Communication with potential customers
When you have questions about our website, or want to hear more about our services, you can contact us via:
- Telephone
- The contact form on our website
Through this, we will process your personal data so that we can enter into a dialogue with you, e.g. answer questions about our services. We only process the information that you give us in connection with our communication.
We will typically process the following general information:
- Name
- Phone number
- Company
- Your message
When you use the contact form, your enquiry is sent to us by email, and a copy is stored in the website's system at our hosting provider so that we can follow up on it.
Our authority to process this personal data is the data protection regulation's Article 6(1)(f).
We delete our communication with you when it is clear whether you want our services or not.
Should in a special case arise a need to store your personal data for a longer period of time, this could be the case.
3. Why do we collect and process your Personal Data
3.1. Answer your Questions and handle Feedback in general
Most of our websites, as well as our corporate pages in social media (such as Facebook), provide functionality for the visitor to communicate with us to ask questions and give feedback regarding our services and business. Where you use such functionality, HNC Group processes your Personal Data for the purposes of answering your questions and handle feedback from you. This may also include deletion of comments made on social media corporate pages and reporting to the social media network provider of un-appropriate comments. In addition, the data collected in this way will be compared with data that may be collected elsewhere by us if you have previously given us the corresponding consent, which you can withdraw at any time with effect for the future. To exercise the withdrawal, please contact the office mentioned at the end of this statement.
Personal Data processed for these purposes include (to the extent you choose to submit such information):
- First name
- Last name
- E-mail address
- Address
- Phone number
- Feedback and comments made by you
- Website source
The legal basis for the above processing of your Personal Data is that the processing is necessary in order to fulfil our legitimate interest to answer questions and handle feedback from you, article 6.1 f) GDPR.
3.2. Orders or complaints from you sent via e-mail, etc.
If you send an e-mail to one of our employees, we will process your Personal Data provided to handle your request or order.
Personal Data processed for these purposes include:
- First name
- Last name
- E-mail address
- Address
- Phone number
- Other Personal Data provided by you
The legal basis for the above processing of your Personal Data is that the processing is necessary in order to fulfil our legitimate interest to answer requests and handle orders or complaints from you, article 6.1 f) GDPR.
3.3. Offer or an order related to our products and services
Where you provide us with a request for a quotation or an order, HNC Group will process your Personal Data for the purposes of managing the request or order.
Personal Data processed for these purposes include:
- First name
- Last name
- E-mail address
- Address
- Phone number
- Company/organization
- Organization number
- Invoice address
- Customer number
The legal basis for the above processing of your Personal Data is that the processing is necessary in order to perform a contract between you and HNC Group or in order to take steps prior to entering into a contract, article 6.1 b) GDPR.
3.4. Job applications
We gladly accept job applications in order to assess whether they match an employment need in our company.
If you send us your job application, our authority to process your personal data is the data protection regulation's Article 6(1)(f).
If you have sent an unsolicited application, we will immediately assess whether your application is relevant, and then delete your information again if there is no match.
If you have sent an application for an advertised job, we will dispose of your application in the event that you are not hired, and immediately after the right candidate has been found for the job.
If you are part of a recruitment process and/or hired for the job, we will give you separate information about how we process your personal data in this connection.
3.5. Data Privacy Request
Should you contact us to request one of the following data privacy actions (i) to be provided with a register extract, (ii) to restrict processing, (iii) to update, delete or transfer personal data, (iv) to object to personal data processing or to automated decision making, to (v) file a data privacy complaint, or to (vi) opt out of marketing communication, HNC Group will process your Personal Data for the purposes of managing the request.
Personal Data processed for these purposes include:
- First name
- Last name
- E-mail address
- Country
- Request details
- Other information as necessary for the purpose of handling and responding to your request.
The legal basis for the above processing of your Personal Data is that the processing is necessary for HNC Group’s compliance with legal obligations, article 6.1. c) GDPR.
3.6. Entering into an agreement with companies
Should the company you represent choose to enter into an agreement with HNC Group, we will process your Personal Data for the purposes of entering into and fulfilling the agreement.
Personal Data processed for these purposes include:
- First name
- Last name
- Orders, information, requests, notifications and complaints etc. by you
We would also process other data, not constituting your Personal Data, such as company e-mail address, company address, company phone number, company/organization, organization number, company invoice address, company customer number.
The legal basis for the above processing of your Personal Data is that the processing is necessary in order to perform a contract between you and HNC Group or in order to take steps prior to entering into a contract, article 6.1 b) GDPR.
4. For how long do we keep your Personal Data
HNC Group will retain Personal Data for the period necessary to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by local law to which HNC Group is subject. We are using the following criteria to establish our retention period: (i) as long as we have an ongoing relationship with you (either as an individual or in your capacity as employed by one of our corporate customers, suppliers or co-operations partners or media, or as an investor/owner, board member or analyst); (ii) as required by legal obligations to which HNC Group is subject (such as tax and accounting obligations); and (iii) as advisable in light of our legal position (such as applicable statutes of limitations).
5. Data processors
Few can manage everything themselves, and the same applies to us. We therefore have business partners and use suppliers, some of whom may be data processors.
External suppliers may, for example, provide systems for organising our work, services, advice, IT hosting or marketing.
It is our responsibility to ensure that your personal data is processed properly. We therefore set high standards for our business partners, and our partners must guarantee that your personal data is protected.
We therefore enter into agreements on this with companies (data processors) that handle personal data on our behalf, in order to increase the security of your personal data.
5.1.Disclosure of personal data
We do not disclose your personal data to third parties.
5.2. Profiling and automated decisions
We do not carry out profiling or automated decision-making.
5.3. Transfers to third countries
As a general rule, we use data processors in the EU/EEA, or data processors that store data in the EU/EEA.
In some cases this is not possible, and data processors outside the EU/EEA may then be used, provided they can give your personal data an adequate level of protection.
6. Security of processing
HNC Group A/S has implemented appropriate technical and organisational measures. This is done to protect you against your personal data being accidentally or unlawfully destroyed, lost, altered, disclosed to unauthorised persons / third parties, or misused. These measures are reviewed and adjusted on an ongoing basis – at least once a year – to ensure that the measures remain appropriate. HNC Group A/S imposes the same security requirements on data processors in connection with the processing of your personal data.
7. Rights
7.1. Rights of data subjects
Under the General Data Protection Regulation, you have a number of rights in relation to our processing of information about you.
If you wish to exercise your rights, please contact us so that we can help you with this.
7.2.Right to see information (right of access)
You have the right to access the information we process about you, as well as a number of additional details.
7.3 Right to rectification (correction)
You have the right to have incorrect information about yourself corrected.
7.4. Right to erasure
In special cases, you have the right to have information about you erased before the time of our ordinary general erasure.
7.5. Right to restriction of processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may from then on only process the information – apart from storage – with your consent, or for the purpose of establishing, exercising or defending legal claims, or to protect a person or important public interests.
7.6. Right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data. You may also object to the processing of your information for direct marketing purposes.
7.7. Right to transmit information (data portability)
In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency's guidance on the rights of data subjects, which you can find at www.datatilsynet.dk.
7.8. Withdrawal of consent
Where our processing of your personal data is based on your consent, you have the right to withdraw your consent.
7.9. Complaints to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the Danish Data Protection Agency's contact details at www.datatilsynet.dk.
We generally encourage you to read more about the GDPR so that you are up to date on the rules.